Your queries clearly answered

Orders & Shipping
When will my order arrive?

Most orders ship within 1–2 business days after your provider approves your treatment. Standard delivery typically takes 3–5 business days.

Do you offer discreet packaging?

Yes. All orders are shipped in unbranded, plain packaging for your privacy.

Where do you ship?

We currently ship to all U.S. states where our services are available. We do not ship internationally at this time.

Treatments & Prescriptions
Do I need a prescription to order?

Nope. Our licensed medical providers will review your intake and prescribe treatment if appropriate—all online, no office visit needed.

Are these medications FDA approved?

Yes. We only work with U.S. licensed pharmacies that dispense FDA-approved medications.

What if I have side effects or concerns about my medication?

You can message your provider anytime through your Wellmedr account. They’ll guide you or adjust your treatment plan if needed.

How It Works
How does Wellmedr work?

Just complete a quick online intake, and a provider will review your case. If approved, your medication is shipped directly to your door with ongoing support.

Who are the providers behind Wellmedr?

All medical consultations are handled by U.S.-licensed healthcare providers who specialize in men’s and women’s health.

Can I cancel anytime?

Yes. You can manage, pause, or cancel your plan anytime from your dashboard.

Privacy & Compliance
Is Wellmedr HIPAA compliant?

Absolutely. We follow strict HIPAA standards to keep your medical information safe and secure.

Will my information be kept private?

100%. Your data is encrypted and never sold or shared with third parties without your consent.

Billing & Subscriptions
What payment methods do you accept?

We accept all major credit and debit cards. HSA/FSA eligibility depends on your provider’s plan.

Do you take insurance?

Not at the moment. However, our pricing is often more affordable than traditional insurance co-pays.

Will I be charged monthly?

Only if you're on a subscription plan. You can view, update, or cancel at any time in your account.