Welcome to Wellmedr™. By accessing or using our website, telehealth services, digital tools, or communications (collectively, the “Services”), you agree to these Terms of Use. If you do not agree, do not use our Services.
1. Overview of Services
Wellmedr™ provides access to:
Telehealth consultations with licensed U.S. medical providers through our clinical partner network
Prescription evaluation and fulfillment through accredited U.S. pharmacies
Digital tools, educational content, and an AI-assisted intake experience
Wellmedr™ is not a medical provider, pharmacy, or insurance company. Medical decisions—including prescribing—are made solely by independent licensed clinicians.
2. Eligibility
To use the Services, you must:
Be at least 18 years old
Reside in a state where our services are available
Complete a medical intake truthfully and accurately
Agree to the OpenLoop Telehealth Consent and relevant clinical agreements
Providing false information may result in termination of access.
3. No Medical Advice
Content on Wellmedr™ (including product descriptions, messaging, AI-generated educational text, and marketing materials) is for informational purposes only.
It does not replace professional medical advice, diagnosis, or treatment.
All medical decisions are made by licensed clinicians after reviewing your intake.
4. Telehealth Services
Telehealth services are delivered by independent clinicians through our clinical partner network (OpenLoop or other licensed networks).By using the Services, you agree to:
The OpenLoop Telehealth Consent
Provider review of your information
Possible denials if treatment is not clinically appropriate
Ongoing monitoring, adjustments, or discontinuation at the provider’s discretion
Your use of telehealth is voluntary.
5. Prescription Policy
Prescriptions are only issued if medically appropriate after a clinical review.Wellmedr™ does not guarantee:
Approval for treatment
Specific medications
Specific dosages
Specific timelines
Medications are dispensed only by accredited U.S. pharmacies.
6. Payment, Billing & Renewals
By purchasing a treatment plan, you authorize Wellmedr™ to charge your payment method for:
Initial consultation
Medication (if prescribed)
Ongoing subscription renewals (monthly, 3-month, or 6-month cycles depending on your plan)
Refunds:
Consultation fees are non-refundable once your intake is submitted.
Medication orders are non-refundable once the pharmacy processes or ships your prescription.
Please review our Refund & Cancellation Policy for full details.
7. User Responsibilities
You agree to:
Provide accurate medical and personal information
Use medications exactly as prescribed
Notify your provider of any side effects, concerns, or changes
Not misuse medications or share them with others
Misuse may result in account termination and may be unlawful.
8. Intellectual Property
All content on Wellmedr™—including text, graphics, logos, videos, product names, and branding—is the property of Wellmedr™ and protected by law.
You may not copy, reproduce, or distribute any content without permission.
9. Prohibited Conduct
You may not:
Provide false information
Attempt to obtain medications illegally or fraudulently
Tamper with the website, systems, or data
Use the Services for any commercial or non-personal purpose
Any violation may result in suspension or permanent removal.
10. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.
11. Limitation of Liability
To the fullest extent permitted by law, Wellmedr™ is not liable for:
Medical decisions made by independent providers
Delays, errors, or issues caused by pharmacies
Technical issues, interruptions, or service outages
Any damages arising from misuse of our Services
Your sole remedy for dissatisfaction is to discontinue use.
12. Modifications
We may update these Terms at any time. Continued use after an update means you accept the revised Terms.
13. Contact
For questions about these Terms or your account:
support@wellmedr.com
